Return Policy 

Most new, unopened merchandise sold by American Fasteners can be returned within 30 days of purchase unless noted in our Return Policy Exceptions.

Returns for purchases with valid proof of purchase will be exchanged, refunded to its original form of payment (credit card, PayPal, etc.) unless noted in our Return Policy Exceptions. Returns for purchases made with a gift card or a Store Credit will be refunded as a Store Credit.

Original shipping charges will be fully refunded in the event that the return is the result of an error by American Fasteners. Exceptions may apply (including Expedited Delivery).  Items must be returned with all components for a full refund.

RETURN TO STORE

Return items in store with receipt and original form of payment.  

RETURN ONLINE

Please contact Customer Service to initiate an online return.

RETURN POLICY EXCEPTIONS

Items that are non-returnable/non-refundable 

  • Shipping charges     
  •  Gift cards/Store Credits
  •  Hazardous materials
  • Special Orders

Online Returns