Return Policy

Most new, unopened merchandise sold by American Fasteners can be returned within 30 days of purchase unless noted in our Return Policy Exceptions.

Returns for purchases with valid proof of purchase will be exchanged, refunded to its original form of payment (credit card, PayPal, etc.) unless noted in our Return Policy Exceptions. Returns for purchases made with a gift card or a Store Credit will be refunded as a Store Credit.

Original shipping charges will be fully refunded in the event that the return is the result of an error by American Fasteners. Exceptions may apply (including Expedited Delivery).  Items must be returned with all components for a full refund.

– NO cash refunds will be issued for returns of merchandise under any circumstance.

– Merchandise and box must be in good/resalable condition.

– Merchandise must be returned in full box quantity. No broken box quantity will be accepted.

– Original receipt must accompany the returned merchandise.

– Merchandise must be returned within ONE WEEK of purchase date. A 20% restocking fee will be implemented if returned after this time.

– Items that have been specially ordered cannot be returned.

Please contact Customer Service to initiate an online return.

Items that are non-returnable/non-refundable 

    • Shipping charges 

    •  Gift cards/Store Credits

    •  Hazardous materials

    • Special Orders